tracking number issue

It usually takes 7-10 days (or more on holiday period) for packet to go through crossborder facilities. Just wait patiently, everything is on track :)

My tracking number doesn't work?

Tracking data becomes available within few days when the carrier has registered the parcel in their system.

How to track my package?

Please kindly use the tracking link provided in shipping confirmation email.

You also may go to 17Track webpage and insert yor tracking code to get detailed tracking log.

NB! Tracking information may not be available few days after shipping as it is still in primary processing. It is totally normal.

 Tracking information:

Tracking information states my package is delivered, but I haven't received it..

If your tracking information states that your package was delivered and you have not received it, you must address this issue with your local post office. HOLEEM  does not hold responsibility for packages that state to be delivered.